Returns & Exchanges
At Gibraltar Hardware, we stand behind the durability and performance of our sports equipment and gear. If you are not completely satisfied with your purchase, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Gear
Place the items in their original packaging, ensuring all tags and protective components are included to qualify for a full refund.
Attach Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your package before dropping it off at any authorized carrier location.
Receive Refund or Exchange
Once our warehouse inspects the returned hardware, we will process your refund to the original payment method or ship out your replacement items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing